We train the entire IT, Operations and Business teams according to their learning needs.

To improve your job performance using the Welcome XLS solution, you need to successfully obtain the right technical and functional knowledge, and apply it when required — from deploying & operating, to maintaining XLS solution within your business and IT environment.

Welcome Real-time’s Training Services offer a complete framework to help you get the optimal knowledge adapted to your loyalty platform running the Welcome XLS products.

Our training methodology provides the right combination of traditional instruction, hands-on practice, and refresher sessions to maximise your subject matter retention, and successfully utilise that knowledge day after day.

Our objective is to increase staff productivity & performance, and achieve:

• efficient operations,
• reduced business costs
• improved service quality and better technical support

Welcome Real-time’s Training Services have been designed for your staff who will take part in the implementationof your project , and also during live operational activities.

Training sessions have been designed for the following audiences:

• IT project team (project sponsor, IT project leader, technical architects, etc.)
• Marketing Project team
• Customer Services team
• Merchant Services team
• Operations & System Administration teams