Businesses today are facing extraordinary challenges in their quest to retain existing customers whilst dedicating resources to attract new ones. Competition for customers is fierce, products are increasingly undifferentiated, and the battle to keep the customer is becoming harder.

Welcome Real-time provides loyalty solutions that are helping more than 30 banks across the world, as well as their cumulative thousands of merchants and retailers, to find innovative ways to solve these challenges.

How do we do that? We help our clients to understand and change the buying behavior of their customers by identifying – in real-time – who they are and how they use their products and services, and then communication and rewarding them accordingly and tracking the effects to prove that a change in buying behaviour happens over time.

Being a trusted partner of Fortune 500 banks, we are dedicated to what we do:

• Increasing your customer base and retaining existing ones
• Increasing your repeat business and volume transactions
• Enabling you to create point-of-sale loyalty programs and rewards programs

Welcome Real-time serves the needs of these segments:

• Retail Banks
• Services Providers
  • Loyalty & Marketing Services Providers
  • Processors and Acquirers
• Retailers & Merchants
• Other organisations